Can you make WhatsApp call when visiting Dubai? Quite on the contrary, numerous visitors are shocked to discover that there are WhatsApp functions that do not work in the UAE. This guide is a description of the present state of WhatsApp calling in Dubai, the reasons why it is limited, and the most appropriate options to keep in touch.
WhatsApp Ban in Dubai and UAE – Current Status
WhatsApp is limited in its functionality in the UAE. It is also possible to send and receive text messages, photos, videos, voice notes, and status updates. WhatsApp voice and video calls are however blocked.
The features available in the UAE include:
- Text and group chats
- Photos, videos, documents sharing on media.
- Status updates
- Short video messages and voice messages.
Restricted Features:
- WhatsApp voice calls
- WhatsApp video calls
- Group voice or video calls
These limitations refer to any live calling capability that makes use of the VoIP (Voice over Internet Protocol) technology.
Why Are WhatsApp Calls Restricted in Dubai?

Security and Regulation
All communication services are regulated by the Telecommunications and Digital Government Regulatory Authority (TDRA) that has its seat in the UAE. VoIP services, such as WhatsApp, that are not registered do not meet the requirements of the monitoring and encryption of the UAE standards that are aimed to ensure the national security and the transparency of the law.
Economic Considerations
The two leading telecom companies in the UAE, Du and Etisalat, have also been major users of international calling. The WhatsApp voices should not be allowed free because it would undermine their bottom line, thus such VoIP services are still limited.
Regional Context
Most of the gulf countries share comparable policies. There are those who have eased the limits on VoIP, though the UAE has a tight control so as to filter and monitor online communication.
Legal Alternatives to WhatsApp Calls in Dubai
Although the WhatsApp calling is limited, voice and video calls can be made using verified VoIP applications.
Government-Approved Apps:
- BOTIM – Provides voice and video call, text messaging and group calls of high quality. Offers on both Du and Etisalat. Internet Calling Packs are available at a monthly subscription of about AED 50 per month.
- HiU Messenger – This is a reliable call quality with the text option that is an approved one.
- ToTok – It used to be found in the UAE in the past but it has raised some privacy concerns hence users should be cautious.
Telecom Packages for Internet Calling
Both Du and Etisalat have Internet Calling plans which have approved applications such as BOTIM and HiU.
Du Internet Calling Plans:
- Starting from AED 50 per month
- Mobile and home Wi-Fi applications are both available.
Etisalat Internet Calling Packs:
- Starting from AED 50 per month
- Will also have access to BOTIM and HiU Messenger.
These arrangements make it easy to carry out inter-border video and voice communication using authorized services.
How Visitors Can Stay Connected in Dubai
Get a Local SIM Card
At the Dubai Airport or at the large malls, the tourists are able to purchase SIM cards.
- Starting from AED 55 for 7 days
- Police mobile data and international restricted minutes.
Use Wi-Fi Hotspots
Dubai has a ubiquitous free Wi-Fi in the streets, hotels and shopping malls. On Wi-Fi, you can message and share files as well as update your status freely using WhatsApp.
Use Approved VoIP Apps
BOTIM and HiU are enabled by just dialing through your telecom provider to make calls.
Final Thoughts
In Dubai, WhatsApp calling is not present yet; however, text messaging and sharing of media is flawless. To do voice and video calls, approved VoIP applications like BOTIM or HiU Messenger should be used. The latest Internet Calling Pack options of Du or Etisalat are always to be checked.
Planning a bit will allow you to be in touch with everything should you be visiting Dubai be it on business or on vacation.

