UAE has opened an updated official site of Visa and residency services, which is administered by the Federal Authority for identity, citizenship, customs and ports security (ICP). The new platform, that came online on Thursday, promises to be faster, more efficient and secured in terms of experience offered to the users interested in accessing visa, Emirates ID, and other ICP services online.
What’s New on the ICP Website?
The modernized ICP site offers innovative features that seek to make it more accessible, and user-friendly, to the residents, tourists, and businesses. And this is what is upgraded:
Voice Navigation
The user can now get the services by making voice searches and there is no manual typing or scrolling involved. This tool favors the accessibility of people of determination and those who are not tech savvy.
Interactive Guide
An exciting new service guide has classified all the ICP services and it has listed:
- Required documents
- Application steps
- Rates and terms and conditions
This assists the users in fast familiarization with the whole procedure of entrance of becoming employing visas, Emirates IDs, residency permits, and so on.
Flexible Access & Readability
The web site has provided personalised browsing whereby there is possibility to:
- Change font size and font colors
- High contrast mode
- Screen reads
This will result in enhanced accessibility by all user groups, including the old, and those with vision problems.
Improved Performance & Navigation
- Quick loading: Pages do not take as long to load thus enhancing delivery of fast services and less time wastage.
- Mobile responsiveness: The site is now more versatile to smartphones and tablets where one can use their part during trips.
- Minimal design: The menus and service filters are compact, and the user can locate what they require with the minimal clicks.
Official Statement
Our mission is to offer our clients the best quality services twenty four hours a day and this new platform is a sign of our striving to improve the experiences of the customers.
Director-General of the ICP – Maj-Gen Suhail Al Khaili
Stay Updated with ICP
However, in addition to the visa and residency services, the new site will maintain users informed with:
- Latest announcements
- New projects and undertakings
- Current activities and programs
It becomes an all-rounded information point on everything that pertains to identity and immigration services in the UAE.
Visit the New ICP Website
About the upgraded functions or to make an application of visa and ID services, you can visit the official website: https://icp.gov.ae
